Workforce -
The Groupsoft Way
Associates are increasingly shifting towards everything online, but business still have to maintain a credible offline presence. This duality is impacting business profitability due to the additional costs of fulfillment, including logistics and manpower cost. Along with the high attrition of trained associates, in-shift disruptions due to staff absenteeism, sub-optimal labor performance, loss of culture, managerial disenchantment , automation failure, associate motivation, talent management, remote workforce disengagement is leading to high anxiety for human capital managers.
The challenges are pronounced in Retail , Fashion, CPG , Wholesale and Healthcare industries. They have to trim costs and optimize rosters with a constrained workforce, and gain real-time visibility and control with an accurate labor schedule. The ability to control, motivate, and engage a distributed workforce is crucial for these industries.
Unified
Associate
Engagement
Platform
Total Talent
Management
On Cloud
Associate
Journey
Apps
Data Flow
Optimization
Across Platforms
TALENT OPTIMIZATION
Groupsoft can enable your enterprise reach peak talent utilization by enhancing all the metrics critical to success. Our experienced team can streamline your talent management process, and as a result, improve and manage your talent outcomes:
Costs, like operational expenditure
Speed, such as order fulfilment lead time, optimization of processes
Delivery, such as forecast accuracy
Here are some case studies and blogs to enable you to understand our delivery better.